S At Star Communications LLC 11449 Challenger Avenue Odessa

s at star communications, llc 11449 challenger avenue odessa, fl 33556 1-800 445-1139 fax 1-800-372-3036 directv subscriber

S at Star
Communications, LLC
11449 Challenger Avenue
Odessa, FL 33556
1-800 445-1139
Fax 1-800-372-3036
DIRECTV SUBSCRIBER ORDER FORM
Date _____________
Property Name Mill Pond
Customer Name ______________________________ Move in date
__________________
Address
_________________________________________________________________
Phone (day) ______________________________ Customer e-mail
__________________
SS # ______________________________ DL#_________________________
________________________________________________________________________________________________________
DirecTV Services* (select one) – Includes local channels
□ Select (600 channels) - $34.99 plus tax per month
□ Entertainment (140 channels) - $39.99 plus tax per month*
□ Choice (150 channels) - $44.99 plus tax per month*
□ Choice Xtra (205 channels) - $54.99 plus tax per month*
□ Ultimate (225 channels + DVR Service) - $64.99 plus tax per month **
□ Premier (285 channels, including premiums + DVR Service) - $104.99
plus tax per month **
*With the exception of Family, all other package pricing is for the
first 12 months of a 24 month contract, the full monthly package price
will apply after that.
# of TV sets you want Digital Service on (maximum of 3) ***
____________
______________________________________________________________________________________________________
Premium Programming & Services (requires a DirecTV subscription)
□ HBO (7 channels) $ 17.99 □ Cinemax (3 channels) $ 13.99
□ Showtime (9 channels) $ 13.99 □ Starz! (12 channels) $ 13.99
____________________________________________________________________________________________________
By signing below, the undersigned acknowledges and agrees that a Sat
Star Communications charge of $49.95 for the activation of DirecTV
service will be charged to you from Sat Star and must be paid by
credit card or check prior to installation. The undersigned also
acknowledges that after installation you are a customer of DirecTV.
All service issues and billing questions should be directed to DirecTV
at 1-800-DIRECTV. Monthly billing for programming will come to you
from DirecTV. FAILURE TO PAY ANY BILL, INCLUDING FEES ASSESSED FOR
FAILURE TO RETURN ANY INSTALLED EQUIPMENT MAY RESULT IN SAT STAR
COMMUNICATIONS, LLC PURSUING YOU TO COLLECT THE AMOUNT DUE TO THE
FULLEST EXTENT PERMITED BY LAW.
Signed: ______________________________________________ Date:
_____________
* Plus One-Time Activation Fee of $ 49.95 for first receiver, $15.00
for additional receiver.
** DVR service may require purchase of DVR receiver for $199.00 each
receiver plus $24.95 shipping for each receiver
***$7.00 monthly reflections fee on each receiver, $15.00 for DVR.
Prices subject to change without notice (all programming prices set by
DirecTV)
DIRECTV MDU EQUIPMENT LEASE AGREEMENT
Thank you for choosing DIRECTV! This Equipment Lease Agreement (ELA)
has important terms and conditions regarding your lease of equipment
from DIRECTV. By “Equipment,” we mean the DIRECTV® Receiver(s), Genie®
Mini(s), access card(s) and/or remote control(s) (not the dish and/or
cabling). You received the DIRECTV Customer Agreement with your
DIRECTV Order Confirmation. You understand and agree that you did not
buy the Equipment, do not own the Equipment, and must use and return
the Equipment as explained in your service agreement with DIRECTV. You
have no right to sell, give away, transfer, pledge, mortgage, alter or
tamper with the Equipment. The Customer Agreement, together with this
ELA, comprise the terms of your service agreement with DIRECTV. You
accept this ELA by doing any of the following: (i) providing your
written or electronic signature or acknowledgement; (ii) activating
service; (iii) paying for service; or (iv) using the service after
making a change or addition that would require another ELA.
Part One of this agreement only applies to new customers or to our
existing customers who decide to (i) upgrade or add an additional
DIRECTV Receiver(s) or Genie Mini(s) to their account; or (ii) who
have completed their original programming term and swap like for like
receiver(s)/Genie Mini(s)(e.g., standard definition for standard
definition, HD for HD) at no cost. If you received this agreement in
connection with replacing like for like receiver(s)/Genie Mini(s)
because of a defect, you are still bound by the Programming Agreement
and Early Cancellation Fee provisions of your original Equipment Lease
Agreement as well as Part Two below, which applies to all customers.
PART ONE:
PROGRAMMING AGREEMENT AND TERM COMMITMENT
If you have accepted a 12 or 24 month programming offer, you agree
that, within 30 days of getting DIRECTV Equipment (either shipped to
you or installed professionally), you will activate your
receiver(s)/Genie Mini(s) and subscribe to a base level of
programming, valued at $29.99/mo. or above, which may consist of a
DIRECTV base programming package (English or Spanish language); OR a
qualifying international language a la carte service bundled with
either BASIC CHOICETM or PREFERRED CHOICE.TM At the end of your
service commitment, your service will continue on a month-to-month
basis.
You agree to continuously maintain the minimum level of programming
with us as follows:
If you live in a bulk serviced property (base package paid by property
owner): 12 consecutive months for DVR, HD and/or HD-DVR
Receivers/Genie Mini(s), or no term for Standard Receivers.
If you live in a property not serviced on a bulk basis: 12 or 24
consecutive months for Genie Mini(s) and HD and/or HD-DVR Receivers.
When you placed your order, you elected either a 12 or 24 month period
based on the offer selected by you; this period is included in the
Confirmation Letter provided to you.
If you are an existing customer who elects to have upgraded Equipment
shipped to you, the term is 12 months; if you elect to have upgraded
Equipment professionally installed, the term is 24 months.
If you elected a month-to-month commitment, your programming package
must be maintained for 1 month.
THIS AGREEMENT TO MAINTAIN PROGRAMMING IS SEPARATE AND DIFFERENT FROM
ANY OTHER YOU MAY HAVE MADE WITH DIRECTV AND IS FULLY ENFORCEABLE
UNDER THESE TERMS.
EARLY TERMINATION FEE (ETF).
If you do not maintain your base level of programming for the full
term, we will charge you an Early Termination Fee if you accepted a
12-month or 24-month programming offer.
For new customers, the fee is $240 for a one-year commitment or $480
for a two year commitment.
For existing customers who elect to have their upgraded Equipment
shipped, the fee is $120. The fee is $240 for existing customers that
elect to have their upgraded Equipment professionally installed.
We prorate the fee, so for each month you’ve fulfilled your
programming term agreement, we deduct between $10-$20 from the fee
depending on your ECF and length of commitment (e.g., if you have
fulfilled 14 months of a 24-month agreement, your ETF would be $480 -
$20 x 14, or $200). We reserve the right to charge this fee to the
credit or debit card you have on file with us.
PART TWO:
MONTHLY FEES FOR DIRECTV RECEIVERS, GENIE MINIS AND/OR DIRECTV READY
TVs/DEVICES.
Do I have to pay monthly Equipment Fees? Yes, there is a fee of
$7.00/mo. for each Receiver and/or Genie Mini/DIRECTV Ready TV/Device
on your account. For an existing customer with an account create date
prior to 7/24/14, however, the total fee for the first 2 Receivers (or
first Receiver and a Genie Mini/DIRECTV Ready TV/Device) is $7.00/mo,
and the fee for the third and each additional Receiver (and/or Genie
Mini/DIRECTV Ready TV/Device) is $7.00/mo.
If you reside in a bulk serviced property, the first receiver is
provided at no additional charge to the residents. If you activate a
second or additional Receiver (and/or Genie
Mini/DIRECTV Ready TV/Device) there is a fee of $7.00/mo unless your
landlord or homeowners association pays for the second receiver. For
the 3rd and each additional Receiver and/or Genie Mini/DIRECTV Ready
TV/Device on your account, you are charged an additional fee of
$7.00/mo.
If you selected a Genie HD DVR, you agree to pay the monthly Advanced
Receiver Service fee in effect at the time service is provided. If you
selected a TiVo® HD DVR from DIRECTV (except for model HR10-250), you
agree to pay both the monthly Advanced Receiver Service fee and the
monthly TiVo fee ($5/mo.).
Sales, use or other taxes may apply. Fees are subject to change at any
time.
EQUIPMENT RETURN, NON-RETURN FEES.
What happens when I stop being a customer? If you cease to be our
customer (whether voluntarily or involuntarily), you must contact
DIRECTV within 7 days of termination of your base level of programming
to arrange for an Equipment return kit or kits, and instructions on
how to return your leased Equipment [DIRECTV Receiver(s), Genie
Mini(s), access card(s), and remote(s)]. Leased Equipment must be
returned in good working order, normal wear and tear excepted. If we
haven’t received your leased Equipment within 21 days of termination
of your base level of programming, or if the Equipment is returned in
damaged condition, we will charge you $45 for each standard DIRECTV
Receiver, HD Receiver, and each Genie Mini, and $135 for each DVR, HD
DVR, and Genie HD DVR so please promptly attend to your Equipment
return. We reserve the right to charge these fees to the credit or
debit card you have on file with us. If you are leasing a DVR, HD or
HD DVR Receiver and decide to terminate HD access and/or any Advanced
Receiver Service, as applicable, you agree to return that advanced
Equipment (and replace with standard Receiver(s) if you are not
terminating your base level of programming), in accordance with this
paragraph, or we will charge you the stated fees. Visit directv.com or
call 800.531.5000 for details.
WARRANTY DISCLAIMER. You are responsible for the loss of, damage to or
the entire cost of any necessary service or repair of the leased
DIRECTV Equipment. You have no right to sell, give away, transfer,
pledge, mortgage, alter or tamper with the Equipment. EXCEPT AS
PROVIDED HEREIN, WE MAKE NO WARRANTY OR REPRESENTATION,
EITHER EXPRESS OR IMPLIED, REGARDING ANY SERVICE OR YOUR RECEIVING
EQUIPMENT, WHICH IS PROVIDED TO YOU AS IS AND WITH ALL FAULTS. ALL
SUCH WARRANTIES, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES
OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
EXPRESSLY EXCLUDED. YOU BEAR THE ENTIRE RISK AS TO THE QUALITY AND
PERFORMANCE OF THE RECEIVING EQUIPMENT. YOU ARE RESPONSIBLE FOR THE
LOSS OF, DAMAGE TO OR THE ENTIRE COST OF ANY NECESSARY SERVICE OR
REPAIR OF YOUR RECEIVING EQUIPMENT. DIRECTV IS NOT RESPONSIBLE FOR ANY
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RELATING TO THE RECEIVING
EQUIPMENT PROVIDED TO YOU.
CUSTOMER SERVICE. In the event your leased Equipment does not operate,
please contact your local authorized dealer or DIRECTV at
800-531-5000.
ARBITRATION. You and DIRECTV agree that both parties will resolve any
dispute under this ELA, the DIRECTV Customer Agreement, or regarding
your DIRECTV service, through binding arbitration as fully set forth
in the DIRECTV Customer Agreement.
AUTOMATIC PAYMENT REAUTHORIZATION. If you enrolled in Auto-Bill Pay
when signing up for service over the phone or through a retailer, by
signing below, you confirm and reauthorize automatic payments for your
DIRECTV service to the credit or debit card or bank account that you
selected.
BY SIGNING I AUTHORIZE AND AGREE THAT DIRECTV MAY, AT ITS SOLE OPTION,
CHARGE THE FEES DESCRIBED HEREIN. I WARRANT THAT I AM 18 YEARS OLD OR
OLDER AND THAT ALL INFORMATION SUPPLIED BY OR ABOUT ME IS ACCURATE. I
AGREE TO THE ABOVE TERMS AND CONDITIONS.
Customer Signature _____________________________Print Name
_____________________________Date____________ SKU# MDU CLA (0116)
White copy: Dealer/HSP Office Yellow Copy: Customer
56735 v23
S at Star
Communications, LLC
11449 Challenger Avenue
Odessa, FL 33556
1-800 445-1139
Fax 1-800-372-3036
Credit/Debit Card Information
MC Visa Amex Discover Debit Card
Name on
card:
Exp. Date 
Card #: CVV Code:
Street Address:
City, State, Zip:
PLEASE INCLUDE CVV CODE OFF THE BACK OF YOUR CARD
This information is required by DTV in order to process your
application.
Signed: ______________________________________________ Date:
_____________