Version 01/2014 Legalisation Section – Chief Directorate Consular Services

version 01/2014: legalisation section – chief directorate: consular services. e-mail: [email protected] information sheet submi

Version 01/2014: Legalisation Section – Chief Directorate: Consular
Services. E-mail: [email protected]
INFORMATION SHEET
SUBMISSION OF DOCUMENTS TO THE LEGALISATION SECTION
Please take note that the addresses for submission of documents to the
Legalisation Section differ, depending on the manner in which
documents are submitted.
Option 1: PERSONAL SUBMISSION
Physical address: Department of International Relations and
Cooperation (DIRCO), OR Tambo Building, 460 Soutpansberg Road,
Rietondale, Pretoria, 0084 – Office NE2A-Ground Floor or request the
security to direct you to the Legalisation Section (reception area).
Requirements: Our consular (public) hours are from 08:30 to 12:30
(Monday to Friday, except for public holidays). For same-day service,
of 1-5 documents, the customer must submit the correct documents by
12:00. Note: 20 documents or more received during public hours will
take two (2) working days to be processed. No letter of permission or
ID book etc., are required to submit and collect documents in person
(on another person’s behalf). Please note: Customers are to retain the
blue slip with the reference number to ensure that they are able to
collect the documents when finalised.
Option 2: SUBMISSION VIA A COURIER SERVICE
Physical address: Department of International Relations and
Cooperation (DIRCO), Attention: Legalisation Section, OR Tambo
Building, 460 Soutpansberg Road, Rietondale, Pretoria, 0084.
Requirements: It is essential to include a covering letter giving
permission to the courier company to submit/collect documents on the
customer’s behalf, including the country for which the document is
needed as well as a contact number/e-mail address for the customer.
Public opening hours (08:30 – 12:30) for deliveries and collection.
Customers should contact the Legalisation Section after delivery by
the courier company to obtain a reference number, which can be done by
forwarding an e-mail request to [email protected] (providing
the name of the Courier Company, airway bill number and date of
delivery). Without this reference number and letter of authority, the
courier company will not be able to collect the documents on behalf of
the customer.
Option 3: SUBMISSION VIA REGISTERED MAIL / FAST MAIL
Postal address: Department of International Relations and Cooperation
(DIRCO), Attention: Legalisation Section, Private Bag X152, Pretoria,
0001.
Requirements: Include an A4-size self-addressed/pre-paid return
envelope, a covering letter stating the country for which the document
is needed, as well as a contact number/e-mail address for the
customer. The documents will be processed and returned to the customer
via the pre-paid/self-addressed envelope provided.
Important note: The customer must ensure that the correct current RSA
Post Office rates for domestic deliveries are adhered to, and to
ensure that the correct value of stamps are placed on the return
envelope. (According to the current 2013/2014 SAPO financial tariffs,
the total cost for a registered mail item should contain stamps to the
value of R23-90 for an A4-size envelope.) For further information
visit the SAPO website – http://www.postoffice.co.za.
Option 4: VIA THE SOUTH AFRICAN DIPLOMATIC OR CONSULAR MISSION ABROAD
(EMBASSY, HIGH COMMISSION OR CONSULATE GENERAL)
Contact details: Refer to the DIRCO website – http://www.dirco.gov.za
– under Foreign Relations – South African Representation Abroad
(Embassies and High Commissions) for the relevant contact information.
If you are residing abroad, the services of the local South African
Diplomatic or Consular Mission (Embassy, High Commission or Consulate
General) could be utilised - submit to the mission for onward
transmission via the diplomatic bag to the Department of International
Relations and Cooperation (DIRCO) – Legalisation Section. It is
advised that the customer confirm directly with the relevant mission
on the availability of the diplomatic bag to South Africa and
vice-versa, as well as to provide the customer with an estimated
time-frame for sending and receiving the documents back at the
mission.
Requirements: The mission must include a covering letter stating the
country for which the document is needed.
CONTACT DETAILS – DIRCO – LEGALISATION SECTION:
Tel: (012) 351-1726 (enquiry number). Note: The Legalisation Section
is currently experiencing technical problems with the enquiry
telephone number, and therefore if you experience problems to reach
the section, please try the following alternative numbers: Tel: (012)
351-0033 / x1231 / x0595 / x1490 /x 1268 /x1269 or the Supervisor on
x1232.
E-mail: [email protected]
Website: www.dirco.gov.za (Consular Information – Legalisation of
Documents)
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