venue factsheet no. 2, august 2015 ======= yourplay player cards yourplay is the victorian government’s new voluntary pre-co

VENUE FACTSHEET
No. 2, August 2015

=======
YourPlay Player cards
YourPlay is the Victorian Government’s new voluntary pre-commitment
system.
From 1 December 2015, players of electronic gaming machines can use
YourPlay to set limits and track how much money and time they spend at
any gaming venue in Victoria.
This fact sheet will help you prepare for the introduction of
YourPlay.
What are player cards?
----------------------
Player cards will be used to access YourPlay in venues.
Players can use a player card for YourPlay only, for a loyalty scheme
only, or for access to both schemes when playing gaming machines.
What cards do I need in my venue?
---------------------------------
You are required to order and stock cards in your venue for registered
and casual YourPlay players.
Registered Player Cards
-----------------------
Registered player cards will be issued by staff in your venue to
players who register for YourPlay.
Before staff can issue a player with a card, players must:
*
complete their registration - online, at the kiosk or over the
phone (with the help of the YourPlay Help Desk) or in a venue
(with the help of venue staff)
*
show identification matching the registered name.
Venue staff must encode a player card with a YourPlay identification
number and ask the player to set a personal identification number
(PIN) for their card before they can use it.
Casual Player Cards
-------------------
If players do not want to register for YourPlay and want to remain
anonymous, they can use a casual player card.
Casual player cards must be made available to players in various
locations within the gaming area of your venue.
Venue staff will need to pre-encode these player cards with a YourPlay
identification number and provide them with a YourPlay brochure that
will include the pre-set PIN for the card.
Players can pick up a casual player card and YourPlay brochure and use
the card at a gaming machine without needing to speak to anyone about
it.
Players can convert a casual player card to a registered player card
with help from venue staff.
Will registered and casual player cards in my venue need to look the
same?
--------------------------------------------------------------------
Yes. Each venue operator must make sure the registered and casual
cards used in their venue look the same.
What are the YourPlay branding rules for player cards used in my
venue?
----------------------------------------------------------------
From 1 December 2015, all player cards issued by venues must include
the YourPlay branding – this means YourPlay only cards, loyalty scheme
only cards and cards that are used for both YourPlay and loyalty.
The Minister for Consumer Affairs, Gaming and Liquor Regulation will
set out the YourPlay branding you must have printed on the back of all
player cards used in your gaming areas.
Please note that the back of a player card is the side with the
magnetic stripe.
The branding includes the YourPlay image and information and specifies
the colour, font type and size and the minimum size of the branding
image that can be used by venues on their player cards.
You must not make any other reference to YourPlay on your player
cards.
Below: An example of a player card with the YourPlay branding.
--------------------------------------------------------------

-------
How do I get access to the YourPlay branding for my player cards?
-----------------------------------------------------------------
The Victorian Commission for Gambling and Liquor Regulation (VCGLR)
will provide each venue operator and the casino operator with a
digital image of the YourPlay branding.
Are there other rules about the player cards in my venue?
---------------------------------------------------------
Player cards in a venue that offers a loyalty scheme to players of
gaming machines must:
*
look the same as the loyalty player card that is most frequently
issued in your venue. It must have the same colour, design, font
style and font size
*
include the YourPlay branding on the back of the player card.
Please note: Registered and casual player cards for YourPlay only do
not need to have the venue loyalty scheme logo printed on them.
You may remove your loyalty scheme logo if you choose to.
Player cards in a venue where there is no loyalty scheme offered to
players of gaming machines
If you offer any other type of venue card to patrons of your venue,
your player card must:
*
look the same as the venue card that is most frequently issued in
your venue. It must have the same colour, design, font style and
font size
*
include the YourPlay branding on the back of the player card.
Please note: Registered and casual player cards for YourPlay only do
not need to have the venue program logo printed on them.
You may remove your venue program logo if you choose to.
If you do not offer any type of venue card to patrons of your venue,
you must design a player card for your venue and it must:
*
have your venue name and any logo usually used to identify your
venue printed prominently on the front side of the card
*
have the required YourPlay branding on the back of the player
card.
No other reference to YourPlay is to be added to your player cards.
More information
justice.vic.gov.au/yourplay

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