To serve the Company with dedication and be instrumental in company
growth and while enhance my professional knowledge and expertise.
IT professional with more than 13+ years of experience in an IT
Support / System Administration and networking, systems health
monitoring, systems upgrade and deploying new software's, services.
Expertise in implementation, analysis, optimization, troubleshooting
and documentation of LAN & WAN network systems. Proven ability to lead
and motivate project teams to ensure success. Track record of
diagnosing complex problems and consistently delivering effective
13+ years of Experience in spanning IT infrastructure,
communication and network management, Server Administration,
Exchange Server 2003 & 2007, system operations, service
management, and disaster recovery.
Conducted site surveys to assist with document design,
configurations, and network infrastructure upgrades, including
routers and switches, access points and other related appliances.
Manage out side West Bengal IT projects, networks, and
infrastructures—from initial planning and development to
implementation and enhancements.
Experience of Windows server 2003, 2008 R2 / 2012R2 & windows 10
/7/XP professional / office 2007, 2010, Office 365 and DNS, DHCP,
TCP/IP, ADC, GROUP POLICY, TRUST RELATION etc.
Experience of implementing/managing desktop management platform,
imaging, software packaging & deployment and related technologies.
User desktop system (Assembling & Branded) H/W configure &
handling. Also take care Online Printer & Warless Network.
Working knowledge of DELL & IBM Server.
Possess Knowledge in Security Solutions Products (CCTV, IP
Cameras, and Biometric Machines) of various Manufacturers also
CCTV & BIOMETRIC monitoring & collected data, report create daily
REGAL CAD SERVICES PVT. LTD. (Kolkata) as a System Administrator
(IT) from Aug 2012
to till cont.…
SMU 2 Centre-(Kolkata) as a System Engineer (IT) from April 2010
to July 2012.
EMDEE DIGITRONICS PVT. LTD. (Kolkata & Siliguri) as an IT
Executive (IT) from April 2009
to March 2010.
FIRST FLIGHT COURIERS PVT. LTD. (Kolkata & Baharagora) as a System
Executive (IT) from March 2007 to March 2009
SPICE NET PVT. LTD. (Kolkata) as a Computer Service Engineer (IT)
from Sep 2005 to Feb 2007.
REGAL CAD SERVICES PVT. LTD (KOLKATA) as a System Administrator (IT)
from Aug 2012 to
Responsible for day to day IT Operations.
Managing & Supporting windows server 2012 Active directory, Domain
controller, DHCP, DNS, and file replication across the domain.
Manage and maintain the Exchange 2003 & 2007 server environment.
Installation and configuration of Active Directory Services.
Handling calls related to Servers, Microsoft Platforms – Active
Directory, Microsoft Exchange 2003/2007, and Desktops HW.
Supported all the office users running Windows XP, 7, 2010 &
Microsoft Office 2007, 2010, 2013 & Outlook using Office 365.
Resolve the Hardware & Network & Software problem.
Security on Windows Sessions using Active Directory and Group
AutoCAD, Autodesk inventor, Autodesk Revit, Autodesk 3D, Autodesk
3ds Max, AutoCAD Architecture, Autodesk Sketchbook Pro etc.
software installation & problem handling user end.
Daily basis report create & handling CCTV & BIOMETRIC & purchase
of all IT peripherals.
Daily basis handling TATA, JINDAL, BIRLA, RAIL etc. Company WEB
PORTAL (TENDER) handling
Updating and upgrading IT services by keeping the systems
up-to-date by installing critical and important Microsoft
SMU 2 Centre-(Kolkata) as a IT Lab Assistant from April 2010 to July
2003 server maintain & handling 2 center office. All system
maintenance & handling including
Hardware & Network (domain) support of 2 branches office & 2 center
Computer Lab. Handling
Course related all software (2 centers lab) Also work all official
paper work. Outlook mail,
Word- excels work & document maintaining.
EMDEE DIGITRONICS PVT. LTD. (Kolkata-Siliguri) as a IT Executive (IT)
from April 2009 to March
Dargiling district all schools computer maintenance & handling
including Hardware & Network
& Software. Working in the Project of Webel (Gov of West Bengal). Also
work all official paper work. Outlook mail, Word-excels work &
FIRST FLIGHT COURIERS PVT. LTD. (Kolkata-Baharagora) as a System
Executive (IT) from
March 2007 to March 2009.
All system maintenance & take care all the hardware, Network &
Software (FoxPro) problems of almost six Branches in Kolkata &
Baharagora (Jharkhand) hub & all FFCL cargo branch in W.B. Update day
to day OGM (Out Going Manifest data domestic & international),
Franchises, Billing (Domestic & International) data to the Server,
maintain the users, solve users error. Web update (FTP), Download from
Web (FTP). Also CCTV handling cargo & courier office. Also work all
official paper work. Outlook mail, word-excels work & document
SPICE NET PVT. LMT. (Kolkata) as a Computer Service Engineer (IT) from
Sep 2005 to Feb 2007.
As a Service Engineer (IT) taking care of in-house and outside calls
under the instructions of seniors. Independently take care Network &
Hardware Projects in all over south Bengal clients (Kolkata & (s)
24 pg’s many Bank & PVT. LMT Company). Also take care BANK PASSBOOK
Father’s Name : Let. Dilip Sarkar
Date of Birth : 3rd April 1981
Marital Status : Married
Languages Known : Bengali, Hindi, and English
Address : Nodakhali, (s) 24 pgs, (near Behala Thakur pukur Bazaar)
Higher Secondary (WBHSE) : 2000
Secondary (WBSE) : 1998
Completed the Diploma Course of Hardware & Networking : 2005
from IIHE (Indian Institute of Hardware Engineers)
Completed MCSE (MICROSOFT CERTIFIED SYSTEM ENGINEERS) : 2011
from GT (Computer Hardware Engineering) College.
SPOKEN ENGLISH COURSE completed from THE BRITISH INSTITUTE : 2016
Computer Application Basic course
MS Office (word, excel, power point),
Dos, Internet from P.L. Academy : 2003
Technical Skills (Installation & Configuring)
Clients Operating System : Windows 98, XP, Vista, 7, 2010.
Server Operating System : Server 2003, 2008 & 2012R2 (Also FTP SERVER,
SERVER & EXCHANGE
Linux Operating System : Red Hat Enterprise Linux 5 & FEDORA 11 & 13
Assembling & Dissembling & trouble-shooting of all types computer.
Installation of different Hardware peripherals like Modem
(External & Internal), T.V. Tuner Card
(External & Internal), Sound, V.G.A, LAN, Graphics, U.S.B., Paralal
Installed & configured & handling New ACER, DELL, and H.P. & H.C.L
Printer handling installed & serviced of like TVS – E, EPSON,
Software knowledge: FoxPro. (Data base work in FoxPro & Dos base)
Configuring & trouble-shooting LAN.
Configuring & trouble-shooting Work Group & Domain.
Configuring & trouble-shooting Internet.
Configuring & trouble-shooting Warless Network.
Configuring & trouble-shooting Internet sharing.
Configuring & trouble-shooting CCTV & BIOMETRIC.
Configuring & trouble-shooting Samba Connection (Linux-Window)
Installing Managing & Maintaining a Microsoft Windows Server 2003
Implementing Active Directory, Group policy & User Permission on a
Knowledge of DNS, DHCP, VPN, Firewall, Sub-netting, ICS, Network
types of Backup.
Configuring Web Server through IIS, 2003 Exchange Server, WIN
Server, RIS Server, Print
Server, Terminal Server.
Hobbies / Interest
Reading Newspaper, Motivational & Travel books.
Playing PC & Mobile Game
Ability to have good relation with colleagues and clients. Ability to
communicate effectively result oriented, smart, work devoted, self
motivated positive attitude.
I do here by declare that the above mentions are true to the best of
PLACE : Kolkata SIGNATURE
DATE : Sumanta Sarkar