equality and diversity policy policy statement bromford’s approach to the delivery of equality and diversity is to mainstream it

Equality and Diversity Policy
Policy statement
Bromford’s approach to the delivery of equality and diversity is to
mainstream it within every activity undertaken by every team and every
colleague.
Contents:
Definitions
Bromford’s approach to diversity
Legal Framework
1.
Definitions: What do we mean by valuing diversity?
“Creating an environment in which individual differences are evident,
different means to an end are respected, and the talents and
attributes of people from different backgrounds and heritages are
fully valued, utilised and developed.” (Greenslade 1991)
=====================================================================
We believe that the differences between people can bring added value
to our business, where all individual talents, knowledge and
experience are recognised and appreciated. We believe that fostering
diversity creates a richer, more creative and productive business
environment.
Valuing diversity means managing people and serving customers who do
not look like you, and who do not necessarily aspire to be like you.
It is about having the skills and self-confidence to embrace and enjoy
alternative views, because this will improve the quality and
individuality of service and management we deliver, and improve our
business results.
2.
Bromford’s approach to diversity:
Bromford’s approach to diversity will support everything else we are
committed to do. We will provide products and services to fit people.
We will creatively seek ways to say yes.
1.
Through Leadership:
We expect leaders from the Board and throughout to demonstrate a
personal commitment to valuing, recognising and responding to
diversity. Leaders are accountable for ensuring that their own areas
of the business meet legal and good practice standards for equality
and diversity and for role modelling a culture of valuing diversity.
2.
Through Delivery:
Diversity will be mainstreamed within every activity undertaken by
every individual and every team, at every level of the Group.
Diversity is an integrated part of induction and customer service
training provided to all colleagues.
We require our suppliers and contractors to demonstrate that they have
appropriate policies and procedures in place to ensure their service
to our customers and colleagues meet our diversity expectations.
3.
Through our Methods:
Diversity will be integrated within all our processes, built into our
Business Planning; continuous improvement methodologies; our policy
and procedure templates; individual and team action planning systems;
performance indicators and communications.
4.
Through our Measures:
We want to understand our current and potential customers and
colleagues, and we want to ensure the services we deliver help us to
attract and retain them. We will measure and report on:-
*
How far the people we house, support and employ reflect the
diverse make-up of the communities we serve
*
How far all aspects of the Bromford experience equally
satisfactory for our customers and colleagues from all diversity
groups
Where these measures appear to identify any significant differences we
will investigate and if necessary take action to address them. We will
report to our Board annually on diversity outcomes, these measures and
relevant actions taken and planned.
2.
Legal Framework
We welcome the simplification and extension of the law introduced by
the Equality Act 2010 which came into force in October 2010 and April
2011. The Act now outlaws discrimination on the basis of:
age
disability
gender re-assignment
marriage and civil partnerships
pregnancy and maternity
race
religion and faith
sex, and
sexual orientation
Bromford is not a “public body” as defined in the Equality Act 2010
but may in some circumstances and within certain of our activities be
deemed to be carrying out the duties of another public body. Where
this applies we will comply with the Act’s specific requirements for
promoting equality.
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