Items That Can Be Discussed At The Patient Group

items that can be discussed at the patient group meetings patient surgery facilities standards of care access reception / admin

Items that can be discussed at the
Patient Group Meetings
Patient surgery facilities
Standards of care
Access
Reception / administration issues
Referral to secondary services
Alternative pathways and treatments
Patient priorities and issues
Practice priorities and issues
Common themes from complaints
Practice development plans
CQC issues
National GP Patient Survey results and matters arising
Patient Survey in house – development, distributing, analysing and
reporting
What we won’t discuss-
Clinical decisions
HR and staffing issues
Strategic Financial Planning
Personal issues –however if you have an issue that falls within a
heading above that we can use constructively to improve services then
this can be discussed