Partners Dr Tony Males Dr Julian Cooper Dr Alistair

partners dr tony males dr julian cooper dr alistair brown dr judith lindeck dr peter scholten dr lisa lim salari

Partners
Dr Tony Males
Dr Julian Cooper
Dr Alistair Brown
Dr Judith Lindeck
Dr Peter Scholten
Dr Lisa Lim
Salaried GP
Dr Victoria Mercer
For detailed information about York Street Medical Practice and the
services we provide, please see our website;
www.yorkstreetmedicalpractice.nhs.uk
Opening Times
If you need to speak to a doctor in an emergency while we are closed,
please call NHS 111
Morning
Afternoon
Monday
08:00 - 13:00
14:00 - 18:00
Tuesday
08:00 - 13:00
14:00 - 18:00
Wednesday
08:00 - 13:00
14:00 - 18:00
Thursday
08:00 - 13:00
14:00 - 18:00
Friday
08:00 - 13:00
14:00 - 18:00
Weekend
closed
closed
Regular GP surgeries are held between 8.30 - 11.00 and 15.30 – 18.00.
We currently offer a limited number of early morning GP appointments
between 7.30 and 8.00 on Monday mornings. In addition we run small
extended surgeries with evening GP appointments on Monday and Tuesday
between 18.30 and 19.15. Please note that during these times, the
surgery is closed for all other matters.
Appointment system
GP appointments are for illnesses and injuries that won’t go away. Our
receptionists have been instructed by the doctors to ask you the
nature of your problem (you can be assured that staff observe strict
confidentiality at all times). This information will help in deciding
how your appointment request will be dealt with. Depending on your
condition you will either be referred to your local pharmacy, offered
a telephone call back with a clinician or booked into an appointment
slot with the minor illness nurse or doctor.
Please see the separate leaflet concerning services offered by local
pharmacies.
We offer 10 minute appointments and though we do not run rigid
personal lists, we encourage patients where possible to see one
doctor, as we think it is best for both patient and doctor and
provides a continuity of care. If your own doctor is not available
then we will offer you an appointment with another doctor.
It is our intention to offer appointments with the doctor of your
choice on the day of your choice, although given increasing demand for
our services this may not be possible.
The doctors daily appointments are split 30/70. Approximately 30% of
these are released one week in advance. They are useful if you need to
plan an appointment in advance or for managing an ongoing issue, but
remember to book these as quickly as possible as once they have all
been used up we are unable to offer you another appointment without
you contacting us again for a same day appointment. The other 70% are
released early in the morning each day. These appointments are for
patients who are feeling unwell and need to see one of the clinicians
fairly quickly. You will need to phone us as close to 8.30 as possible
in order to secure an appointment. Please stay on the line when you
ring as you will be held in a queue. If you hang up you will lose your
place in the queue.
The Phlebotomist and Treatment Room Nursing appointments can be booked
up to one week ahead, so you will need to plan for these in advance.
Our telephones are very busy at 8:30 and we ask that patients should
only ring at this time if they need an appointment that day. If you
wish to book an appointment for another day, or have any other
queries, it would be most helpful if you could telephone after 9:30.
Please phone for test results after 3 pm.
Multiple problems : Please inform reception if you have more than one
problem that you would like to discuss as we may be able to allocate
you more than ten minutes. On busy days this may not be possible and
you will be asked to prioritise your needs.
Patients under the age of 16 are expected to attend with a parent or
responsible adult. Our policy is to encourage children to discuss
their problem with a parent or guardian but we appreciate this might
not always be possible, for example in sensitive areas such as
contraception. We respect the confidentiality of minors in the same
way as adults.
If you are unable to keep an appointment we would appreciate as much
notice as possible to cancel, in order to offer the appointment to
somebody else.
Below is a list of conditions that the nurse would be able to give you
advice or treatment for:
Abdominal pain Mastitis
Asthma Missed Contraceptive pill
Back pain Mouth Ulcers
Boils Neck Pain
Chest Infection Period problems
Chicken pox Piles
Cold Rashes
Cold sore Scabies
Constipation Skin Infection
Cough Sore Throat
Cyst on skin or scalp Stye
Diarrhoea Sunburn
Dizziness Thrush
Ear infection Threadworm
Eczema Toenail infection
Eye infection Unprotected Sex
Haemorrhoids Urine Infection
Hay fever Vaginal Discharge
Headache Vertigo
Head lice Verucca
Impetigo Vomiting
Injuries (minor) or joint pain due to injury Warts
Lumps Worms
Blood Tests
Blood tests are a crucial element in helping to diagnose and manage
medical conditions. At York Street we use our Phlebotomist to take
patient bloods. Many surgeries refer their patients to the local
hospital for blood tests. However, the number of patients we can see
for blood tests is limited so you may be asked to attend Addenbrooke’s
Hospital or GP Extended Access for your bloods.
York Street Medical Practice 146 – 148 York Street Cambridge CB1 2PY
Tel: 01223 364116